{"id":7334,"date":"2022-04-19T16:57:57","date_gmt":"2022-04-19T20:57:57","guid":{"rendered":"https:\/\/termasdepuritama.cl\/faq\/"},"modified":"2023-07-19T16:41:38","modified_gmt":"2023-07-19T20:41:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/termasdepuritama.cl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_toggle title=”What are the opening hours of the hot springs?”]The opening hours vary depending on the time of the year and weather conditions. We recommend checking the updated schedule on this link:<\/p>\n

Termas de Puritama AM 9:30 am to 12:30 pm<\/p>\n

Termas de Puritama PM 2:00 pm to 5:00 pm[\/vc_toggle][vc_toggle title=”What should I bring?”]We recommend bringing sunscreen, swimwear, towel, hat, sunglasses, sandals, and water.[\/vc_toggle][vc_toggle title=”I cannot access the calendar for dates beyond September.”]Our schedule is open until September. After that month, you will not be able to make a reservation. At the end of July, you will be able to see the opening of the agenda for the coming months.<\/p>\n

I would like to inform you that we have not encountered any issues with other visitors regarding purchasing tickets through our website.[\/vc_toggle][vc_toggle title=”Do you offer transportation services to\/from the hot springs?”]We do not provide transportation services or tours associated with the Puritama Conservation Reserve.<\/p>\n

You can find this information at SERNATUR, at https:\/\/serviciosturisticos.sernatur.cl\/<\/p>\n

[\/vc_toggle][vc_toggle title=”How do I get to Reserva de Puritama?”]The reserve and hot springs are located 30 km northwest of San Pedro de Atacama on the B245 route. Keep right after the fork with the road leading to the Tatio Geysers.[\/vc_toggle][vc_toggle title=”Can I buy food and drinks at the hot springs?”]No, we do not have any food or beverage services or points of sale.[\/vc_toggle][vc_toggle title=”Can we bring food and drinks to the pool area?”]Yes, you can bring your own food and drinks. However, glass containers are not allowed, and eating is only permitted in designated areas. Alcohol consumption is prohibited.[\/vc_toggle][vc_toggle title=”Do I need to bring my ticket printout?”]Yes, since there is no phone signal or internet at the hot springs, each visitor must bring their printed ticket and identification.[\/vc_toggle][vc_toggle title=”What happens if I don’t arrive on time for my scheduled time slot?”]We apologize for your situation. Our change and cancellation policies are available on the same page where you purchased the tickets. Changes and cancellations can only be made with 7 days’ notice in advance. Unfortunately, your case does not qualify for any refund or change percentage.[\/vc_toggle][vc_toggle title=”Do I need to make a reservation in advance?”]It is not necessary to make a reservation in advance, but we recommend purchasing tickets through our website to secure your spot, as each pool has a limited capacity per time slot.[\/vc_toggle][vc_toggle title=”I haven’t received my purchase confirmation, how do I know if it was successful?”]The order number you received in your email is sufficient for entry. We recommend downloading the receipt on your phone and showing it at the entrance booth of the Termas de Puritama along with the identification of each visitor.[\/vc_toggle][vc_toggle title=”How hot are the pools?”]The pool temperatures range between 30\u00b0C and 31\u00b0C.[\/vc_toggle][vc_toggle title=”Are lockers available?”]Yes, we provide lockers, changing rooms, and showers. Each visitor must bring their own padlock, and the hot springs are not responsible for any damages or theft.[\/vc_toggle][vc_toggle title=”What minerals does the water contain?”]There are more than 14 minerals found in the analysis of our waters. The five most abundant minerals in the pools are: Magnesium, Lithium, Boron, Sodium, and Calcium.[\/vc_toggle][vc_toggle title=”Can I wear jewelry in the mineral water?”]Silver jewelry can darken, so we recommend removing all jewelry before entering the hot springs.[\/vc_toggle][vc_toggle title=”Can I bathe while being pregnant?”]It is recommended to consult your personal doctor before making any decisions. Fluctuating external temperatures, especially heat, can have adverse effects.[\/vc_toggle][vc_toggle title=”Is Reserva de Puritama suitable for the whole family?”]Yes, it is. Both children and adults are welcome to enjoy our hot springs.[\/vc_toggle][vc_toggle title=”Is smoking allowed at the hot springs?”]No, smoking is not allowed inside the hot springs.[\/vc_toggle][vc_toggle title=”I want to reserve a pool, how can I do that?”]We do not have the availability for reserving pools. Additionally, we remind you that on our website, it is stated that access to Pools 1 and 2 is subject to availability and will be informed at the entrance booth of the hot springs.[\/vc_toggle][vc_toggle title=”What is the discounted rate for indigenous communities?”]We have a special discount for people from the Atacame\u00f1o Indigenous Communities who have their CONADI certificate. Tickets are purchased through our website, and at the entrance booth, your ID and the CONADI certificate will be required.<\/p>\n

Please note that the discounted rate only applies to the Atacame\u00f1o Indigenous Community – Lickanantay.[\/vc_toggle][vc_toggle title=”Are pets allowed on the property?”]No, we do not allow pets on our property, as the hot springs are located within a Nature Conservation Reserve where protected species exist.[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_toggle title=”What are the opening hours of the hot springs?”]The opening hours vary depending on the time of the year and weather conditions. We recommend checking the updated schedule on this link: Termas de Puritama AM 9:30 am to 12:30 pm Termas de Puritama PM 2:00 pm to 5:00 pm[\/vc_toggle][vc_toggle title=”What should I bring?”]We recommend […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-7334","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Termas de Puritama<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/termasdepuritama.cl\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Termas de Puritama\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_toggle title=”What are the opening hours of the hot springs?”]The opening hours vary depending on the time of the year and weather conditions. We recommend checking the updated schedule on this link: Termas de Puritama AM 9:30 am to 12:30 pm Termas de Puritama PM 2:00 pm to 5:00 pm[\/vc_toggle][vc_toggle title=”What should I bring?”]We recommend […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/termasdepuritama.cl\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Termas de Puritama\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-19T20:41:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/d3jx1xy8vapgk8.cloudfront.net\/wp-content\/uploads\/2022\/07\/img-rrss-termas-puritama.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/termasdepuritama.cl\/en\/faq\/\",\"url\":\"https:\/\/termasdepuritama.cl\/en\/faq\/\",\"name\":\"FAQ - Termas de Puritama\",\"isPartOf\":{\"@id\":\"http:\/\/termasdepuritama.cl\/#website\"},\"datePublished\":\"2022-04-19T20:57:57+00:00\",\"dateModified\":\"2023-07-19T20:41:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/termasdepuritama.cl\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/termasdepuritama.cl\/en\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/termasdepuritama.cl\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\/\/termasdepuritama.cl\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"http:\/\/termasdepuritama.cl\/#website\",\"url\":\"http:\/\/termasdepuritama.cl\/\",\"name\":\"Termas de Puritama\",\"description\":\"Estas aguas termales cuentan con una importante concentraci\u00f3n de minerales, entre ellos calcio, magnesio, sodio, boro, todos elementos revitalizantes para el cuerpo y la mente.\",\"publisher\":{\"@id\":\"http:\/\/termasdepuritama.cl\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"http:\/\/termasdepuritama.cl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"http:\/\/termasdepuritama.cl\/#organization\",\"name\":\"Termas de Puritama\",\"url\":\"http:\/\/termasdepuritama.cl\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"http:\/\/termasdepuritama.cl\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/d3jx1xy8vapgk8.cloudfront.net\/wp-content\/uploads\/2022\/04\/fav-1.png\",\"contentUrl\":\"https:\/\/d3jx1xy8vapgk8.cloudfront.net\/wp-content\/uploads\/2022\/04\/fav-1.png\",\"width\":512,\"height\":512,\"caption\":\"Termas de Puritama\"},\"image\":{\"@id\":\"http:\/\/termasdepuritama.cl\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Termas de Puritama","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/termasdepuritama.cl\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Termas de Puritama","og_description":"[vc_row][vc_column][vc_toggle title=”What are the opening hours of the hot springs?”]The opening hours vary depending on the time of the year and weather conditions. We recommend checking the updated schedule on this link: Termas de Puritama AM 9:30 am to 12:30 pm Termas de Puritama PM 2:00 pm to 5:00 pm[\/vc_toggle][vc_toggle title=”What should I bring?”]We recommend […]","og_url":"https:\/\/termasdepuritama.cl\/en\/faq\/","og_site_name":"Termas de Puritama","article_modified_time":"2023-07-19T20:41:38+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/d3jx1xy8vapgk8.cloudfront.net\/wp-content\/uploads\/2022\/07\/img-rrss-termas-puritama.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/termasdepuritama.cl\/en\/faq\/","url":"https:\/\/termasdepuritama.cl\/en\/faq\/","name":"FAQ - Termas de Puritama","isPartOf":{"@id":"http:\/\/termasdepuritama.cl\/#website"},"datePublished":"2022-04-19T20:57:57+00:00","dateModified":"2023-07-19T20:41:38+00:00","breadcrumb":{"@id":"https:\/\/termasdepuritama.cl\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/termasdepuritama.cl\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/termasdepuritama.cl\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Inicio","item":"https:\/\/termasdepuritama.cl\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"http:\/\/termasdepuritama.cl\/#website","url":"http:\/\/termasdepuritama.cl\/","name":"Termas de Puritama","description":"Estas aguas termales cuentan con una importante concentraci\u00f3n de minerales, entre ellos calcio, magnesio, sodio, boro, todos elementos revitalizantes para el cuerpo y la mente.","publisher":{"@id":"http:\/\/termasdepuritama.cl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"http:\/\/termasdepuritama.cl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"http:\/\/termasdepuritama.cl\/#organization","name":"Termas de Puritama","url":"http:\/\/termasdepuritama.cl\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"http:\/\/termasdepuritama.cl\/#\/schema\/logo\/image\/","url":"https:\/\/d3jx1xy8vapgk8.cloudfront.net\/wp-content\/uploads\/2022\/04\/fav-1.png","contentUrl":"https:\/\/d3jx1xy8vapgk8.cloudfront.net\/wp-content\/uploads\/2022\/04\/fav-1.png","width":512,"height":512,"caption":"Termas de Puritama"},"image":{"@id":"http:\/\/termasdepuritama.cl\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/termasdepuritama.cl\/en\/wp-json\/wp\/v2\/pages\/7334"}],"collection":[{"href":"https:\/\/termasdepuritama.cl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/termasdepuritama.cl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/termasdepuritama.cl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/termasdepuritama.cl\/en\/wp-json\/wp\/v2\/comments?post=7334"}],"version-history":[{"count":22,"href":"https:\/\/termasdepuritama.cl\/en\/wp-json\/wp\/v2\/pages\/7334\/revisions"}],"predecessor-version":[{"id":25117,"href":"https:\/\/termasdepuritama.cl\/en\/wp-json\/wp\/v2\/pages\/7334\/revisions\/25117"}],"wp:attachment":[{"href":"https:\/\/termasdepuritama.cl\/en\/wp-json\/wp\/v2\/media?parent=7334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}